Generic Terms & Conditions for Property Management Services

1. Scope of Services

The Property Management Company (“Manager”) shall provide management services for the Property, which may include:

• Security and safety services

• Cleaning, janitorial, and sanitation

• Preventive and corrective maintenance

• Utilities management (electricity, water, waste, etc.)

• Administration of common areas and facilities

• Collection of dues and assessments

• Customer service and tenant/owner relations

2. Obligations of the Manager

• To maintain the property in good order and condition.

• To ensure compliance with applicable laws, regulations, and local ordinances.

• To manage funds responsibly, with proper accounting and reporting.

• To engage qualified contractors or service providers as necessary.

• To uphold safety, sustainability, and environmental standards.

3. Obligations of Tenants/Owners/Clients

• To pay all dues, rent, fees, and charges on time.

• To comply with property rules, regulations, and house policies.

• To maintain individual units in good condition and avoid causing damage to common areas.

• To respect the rights of other tenants, owners, and visitors.

• To promptly report incidents, repairs, or emergencies to the Manager.

4. Payments & Fees

• All dues, service charges, and other fees must be paid on or before the due date.

• Late payments may incur interest or penalties as prescribed.

• Manager reserves the right to suspend services or deny facility access for non-payment.

5. Use of Property & Facilities

• Common areas and amenities are for the use of authorized tenants/owners only.

• Commercial activities, nuisance, or unlawful conduct are strictly prohibited.

• Any modifications or alterations to units must be approved by the Manager and/or relevant authorities.

6. Liability

• The Manager shall not be held liable for losses or damages arising from:

  • Acts of God, force majeure, or natural calamities

  • Actions of third-party service providers or contractors

  • Misuse, negligence, or misconduct by tenants/owners/visitors

• Tenants/owners are responsible for insuring their personal property.

7. Termination

• Either party may terminate the agreement subject to written notice (e.g., 30–60 days).

• Grounds for termination include non-payment, breach of rules, or illegal activities.

8. Dispute Resolution

• Any disputes shall first be resolved through negotiation or mediation.

• If unresolved, disputes shall be submitted to arbitration or the proper courts of jurisdiction.

9. Amendments

• The Manager reserves the right to revise or amend these Terms & Conditions, with due notice to tenants/owners.

10. Governing Law

• These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.